Contact Us

We value your feedback and are always here to assist you. Please feel free to get in touch with us if you have any questions, concerns, or suggestions.


To contact the Luana Italy team, you can send an email to [email protected]. We strive to respond to all emails within 24 hours of receipt during our operational hours.

Contact Form

Alternatively, you can use our contact form on our website Contact Us( to leave us a message. Simply fill out the required fields and click submit. We will get back to you as soon as possible.

Operational Hours

Our customer support team is available to assist you throughout the week during the following operational hours:

  • Monday to Friday: 9:00 AM – 6:00 PM (CET)
  • Saturday and Sunday: Closed

Please note that any emails or contact form submissions received outside of our operational hours will be addressed on the next working day.

Response Time

We strive to provide timely responses to all inquiries. Typically, you can expect to receive a response from our team within 24 to 48 hours, except during weekends and public holidays when our response time may be slightly longer.

Thank you for choosing Luana Italy. We look forward to hearing from you!

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